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E
I C S (P) Ltd.
No.6, 23rd 'A' Main Road, J P Nagar 2nd Phase,
Bangalore.
India - 560078.
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About Us
Endeavour Info Consulting Service(EICS) is a leading edge in Business
Processing Company (BPO), Call center company for IT services.
The ever-increasing need to attract and retain customers online
has endeavour the need for consistent, timely and customized service
requirements for each individual. By outsourcing online customer
service with EICS BPO, you ensure high quality, flexibility, scalability,
advanced technology and a commitment to excellence in service.
Our professional team of web design and promotion experts pride
themselves on producing websites that do real business. Our business-driven
approach separates us from typical web design companies. Our partnership
with technology leaders and our in-house project implementation
expertise result in customized services designed for demanding
and successful businesses. Our experience allows us to be affordable,
and our ability to market a product or service on the web is unmatched.
Our success lies in using an effective combination of people process
and technology strengthened by quality teamwork and innovative
tools. We are geared to provide multiple needs of outsourcing
in different functionality.
Infrastructure: Infrastructure plays a vital
role in any organisation which provides IT enabled services. At
Endeavour, hardware and software are continuously upgraded, ensuring
that the company stays on the razor's edge of technology. These
facilities are designed to world-class standards and include state-of-the-art
networking, computing hardware, physical security, power supply
and telecommunications services. The facilities are designed to
provide real-time interconnectivity between each other.
 People:
Senior management team has a keen understanding of the international
market, while having a strong "on-the-ground" presence
in India'. The team blends key skills needed for success - operations,
quality, technology, and an in-depth domain expertise. The team
has the experience of successfully migrating offshore over a dozen
client programs from Fortune 500 companies.
Quality:
We have a quality assurance team to oversee all customer interactions
and manage benchmarks. Our recruitment and training departments
also enforce strict quality standards. In addition, all employees
are monitored for specific projects, as well as adherence to service
levels.
Technology:
We have deployed state of the art voice and web support equipment
that integrates with client systems to provide a seamless, reliable,
scalable and secure solution. |
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