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E I C S (P) Ltd.
No.6, 23rd 'A' Main Road, J P Nagar 2nd Phase,
Bangalore.
India - 560078. |
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Help
Desk Management
Our Helpdesk Services offers your organization a unique blend
of proven support methodology and services customized to your
environment. Endeavour offers to set-up and manage technical helpdesks
for internal as well as external users for the client. The help-desks
are operated by high quality technical resources and operate 24
hours a day, 7 days a week. Our rapid response, senior level support
and state-of- the-art call management system enable a complete
Helpdesk solution specifically designed for your organization.
Technical Help Desk Services offered include:
Provision of product information to customers
Sell services
Order fulfillment
Trouble shooting
Technical support (telephonic / email)
Warranty support
Cross selling / up selling
Billing support and inquiries
Implement win-back programs
Overall customer service
Pricing of each plan will be based on your requirement of
daily support HRS and relay on time Zone effect.
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