| |
| |
| Contact Us |
E I C S (P) Ltd.
No.6, 23rd 'A' Main Road, J P Nagar 2nd Phase,
Bangalore.
India - 560078. |
|
|
|
|
| |
| |
| |
Inbound
Services
At Endeavour Info Consulting Services we take the time to understand
your product and goals, and then utilize our proven industry-specific
experience to develop a customized solution that will help your
company succeed. Whether your program utilizes live agents or
Interactive Voice Response (IVR) applications, Endeavour Info
Consulting Services, with its extensive experience, flexible solutions
and leading technology allows us to provide maximum results for
your company.
Our call handling and inbound telemarketing services for business-to-business
and business-to-consumer campaigns help drive customer acquisition,
increase customer retention, improve sales and rapidly expand
our client's markets. We use and deploy the most refined call
processing and telecom. Our call routing feature allows the
system to instantly scrutinize available agents and route calls
to the most suitably skilled agents. We offer Customer support
and problem resolution, technical support and consulting as
well as supporting your customer development through lead qualifying
and order processing.
Our full web connectivity matched with intensively trained professional
agents allow us to:
1)Implement and fulfill any inbound direct response or marketing
campaign
2)Provide you with a scalable, 24 / 7 presence to your target
market
3)Deliver the technology and human resources as per your requirements
4)Increase customer satisfaction for you to ensure ongoing revenues
5)Free you and your staff to focus on your core business
List of Services
Help-desk |
Directory enquiry |
Technical support |
Complaint handling |
Customer Service |
Reservation/ Ticketing |
New product information |
Rebate & claims |
Dealer locator |
Off-hour/ Weekend calling |
Advertising support |
Application screening |
Direct mail support |
Emergency services |
Affinity/ Partnership/Loyalty program |
Order processing |
|
|