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E I C S (P) Ltd.
No.6, 23rd 'A' Main Road, J P Nagar 2nd Phase,
Bangalore.
India - 560078.
Endeavour Info Consultancy Service
Web Based BPO Services Web Based Services
Transaction Processing Transaction Processing
Inbound Services Inbound Services
Outbound Services Outbound Services
Software Development Quality Management
Offshore Development Offshore Development
Business Consulting Business Security
Our Resources Business Consulting
Service Channels Customer Interaction Services
 
Inbound Services About Us | Contact Us | Feedback | Locations  
 
Inbound Services

At Endeavour Info Consulting Services we take the time to understand your product and goals, and then utilize our proven industry-specific experience to develop a customized solution that will help your company succeed. Whether your program utilizes live agents or Interactive Voice Response (IVR) applications, Endeavour Info Consulting Services, with its extensive experience, flexible solutions and leading technology allows us to provide maximum results for your company.

Our call handling and inbound telemarketing services for business-to-business and business-to-consumer campaigns help drive customer acquisition, increase customer retention, improve sales and rapidly expand our client's markets. We use and deploy the most refined call processing and telecom. Our call routing feature allows the system to instantly scrutinize available agents and route calls to the most suitably skilled agents. We offer Customer support and problem resolution, technical support and consulting as well as supporting your customer development through lead qualifying and order processing.

Our full web connectivity matched with intensively trained professional agents allow us to:

1)Implement and fulfill any inbound direct response or marketing campaign
2)Provide you with a scalable, 24 / 7 presence to your target market
3)Deliver the technology and human resources as per your requirements
4)Increase customer satisfaction for you to ensure ongoing revenues
5)Free you and your staff to focus on your core business

List of Services

    Help-desk     Directory enquiry
    Technical support     Complaint handling
    Customer Service     Reservation/ Ticketing
    New product information     Rebate & claims
    Dealer locator     Off-hour/ Weekend calling
    Advertising support     Application screening
    Direct mail support     Emergency services
    Affinity/ Partnership/Loyalty program     Order processing
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