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E I C S (P) Ltd.
No.6, 23rd 'A' Main Road, J P Nagar 2nd Phase,
Bangalore.
India - 560078. |
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Offshore
Development
We offer offshore consulting for BPO and contact center, &
application development outsourcing. Our offshore services portfolio
allows us to address customer needs and deliver an integrated,
one-stop solution for all our customers. Offshore Development
is a suite of services designed to help businesses decide on the
appropriate model and rapidly set up and run offshore operations
in India.
India is fast becoming the first option for many firms to outsource
call center and BPO operations. Reduced staffing, training and
turnover costs alone make offshore outsourcing to India a very
lucrative option. The emergence of large global networks with
excess bandwidth, along with an abundance of low-cost, skilled
talent pools and collaborative IT platforms for documents and
workflow management have unleashed the power of off shoring.
We support our clients for their voice and non-voice based processes
spanning the complete customer life cycle; beginning from product
information support in pre-sales to customer service and technical
support. We offer this experience in the form of Offshore Development
to help you offshore effectively, in terms of cost and time.
Offshore Program Management Service is designed as a modular
service, to cater to the complete spectrum of requirements.
The options are:
1) Undertaking Turnkey projects
2) Modular solutions – catering to specific requirements
3) Program management services
Our Client ideally want to partner with a company with the right
mix of management experience, technology expertise and cultural
understanding.
This allows us to give our customers the advantages of lower
operating costs by shifting a large chunk of your call center
operations along with other value added services that we offer
onsite.
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